External Web pages and links
We refer to external websites in various places, which can usually be recognised as links. We assume no responsibility for the contents of the linked websites. Likewise, we can provide no information regarding data protection and data security of the links and external websites.
Collection and processing of personal data
The European Data Protection Ordinance and the Federal Data Protection Act attach great importance to privacy and the protection of personal data. We implement these regulations in our behaviour, our processes and technical in line with the technology currently available. In the following paragraph you will receive detailed information about your rights as well as the collection, storage, processing and deletion of your data.
The legal basis for the collection and processing (article 6 EU GDPR lawfulness of processing) is as follows:
- Consent (Art. 6 para. 1 lit. a), i.e. you have consented to the processing of your data by us (e.g. for receiving the newsletter)
- Necessary to the performance of the contract (art. 6 para) 1 lit. b), i.e. we collect the data necessary to execute a contract or order (e.g. address and payment details)
- For the fulfilment of a legal obligation required, which the officer is subject to, (art. 6 para) 1 lit. c), i.e. we are legally obliged to store the data (e.g. for tax authority controls)
In the following we describe the individual situations in which we process your personal data.
a) Access to general information on our website
You can normally access all our website pages without entering any personal data. For security reasons and for internal statistical purposes, we collect the following usage data (server log files) for each visit:
- Your (shortened) IP address
- The amount of data transferred
- Date and time of access
- Which pages you have visited with us
- The page from which you accessed our website
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer, time of the server request
The data is not personalised.
b) Concrete inquiries and orders
For specific inquiries or orders, we are legally obliged to collect a minimum amount of personal information in addition to the details mentioned under a). In these cases, we process the personal data provided by you exclusively for contract processing and processing your inquiries.
Personal data includes details such as name, address or email address. The prerequisite is that you provide us with this information voluntarily and explicitly. By doing so, you make it clear that you agree to its use and processing. In accordance with the European data protection regulation, we collect only the absolutely minimum amount of data that are necessary for the execution of the order or request. These data are deleted after the legal retention periods have expired.
c) email contact
If you provide us your email address (either via the contact form or by email, we will gladly use it to communicate with you.
Please note that in most cases emails are transmitted unencrypted and therefore no confidentiality of the transmitted information is guaranteed. The content of emails can be viewed by third parties, an email message is similar to a postcard in terms of security. We therefore recommend that you send us confidential information exclusively as a letter by traditional mail.
You can revoke your consent to email communication with us at any time. In this case, please send us a short message to the respective postal or email address given.
If you would like to subscribe to our newsletter, we need your email address as well as your first and last name. The registration process is as follows: after registering for the newsletter, you will receive an automatically generated confirmation e-mail to subscribe to the newsletter. The confirmation link contained therein must be clicked on by you, by doing so you agree to receive the newsletter. Then you will receive regularly updated and interesting information from us. When you open the newsletter email, the following data will be sent to us:
- Name/email address of the subscriber who has opened the newsletter
- Clicked on links contained in the newsletter, incl. number of clicks
- Time of registration to the newsletter
- Time of un-subscription from the newsletter, if applicable
- Responses or error messages (email account not accessible or full)
- Geographical information
We evaluate this data statistically in order to be able to offer our customers and prospective customers an optimal service. By subscribing to the newsletter, you agree to the use of your data. We do not use your data for any other purpose and of course do not share it with third parties.
You can at any time unsubscribe from the newsletter and revoke your consent. Please click on the corresponding link in the newsletter.
Disclosure of personal data to third parties
The communication of personal data may be required for the settlement of orders. In this case an encrypted transmission takes place, e.g. address information to the shipping company responsible for the delivery. For the settlement of payments, we pass on account data to the bank commissioned by us and for the creation of the balance sheet invoice data to the tax consultant.
For personalised advertising we pass on parts of your voluntary data (name, first name, company, email address) to our newsletter dispatch service provider.
If data is passed on to service providers as part of order data processing, contracts are compliant with the European General Data Protection Regulation and the German Federal Data Protection Act. Insofar as Beloxx GmbH & Co. KG is obliged to do so by law or court order, it will transmit data to the required extent to bodies entitled to receive information. We will not make your personal data available to third parties for any other purpose without your explicit permission.
Duration of storage of personal data
The duration of the data storage depends on the respective processes and varies in length. In the case of an order, we store the data until the order is successfully completed. For contracts, we are legally obliged to archive the invoices for 10 years. The retention periods are regulated in § 257 HGB (Commercial Code) paragraph 4, § 147 tax code and § 14b sales tax law. If you subscribe to our newsletter, we store the necessary data during the subscription period.
In general, we observe the principles mentioned in Art. 5 EU GDPR with regard to the processing of personal data:
- "Legality, processing in good faith, transparency"
- Data minimisation
- Storage limit
- Integrity and confidentiality
The European Union has, among other things, enshrined the following rights in law:
- Right of the person concerned (art. 15 – EU GDPR)
- Right to rectification (art.16 – EU GDPR)
- Right of revocation (consent, art. 7 – EU GDPR)
- Right to deletion = "Right to be forgotten" (art. 17 – EU GDPR)
- Right to data portability (art. 20 – EU GDPR)
- Right to complain to a supervisory authority (art. 77 – EU GDPR)
If you want to exercise your right in cases 1-5, we support your request free of charge. In this case, please contact us in writing with proof of identity (e.g. identity card or passport). We will be happy to inform you whether and if so which personal data we store about you and correct any errors. You have the right to withdraw your consent to use of data partially or fully for the future. If you wish, we will delete or block your corresponding data. Please contact our data protection officer for all data protection issues:
According to art. 12 para. 3 of the EU GDPR we will immediately, but in any case, within one month of receipt, execute the application. Please keep in mind that it can take longer in complex cases. We will inform you if we are unable to complete your application within 4 weeks.
In the event that you instruct us to delete or not to use your personal data, as a consequence we will be unable to provide a personalised service, as this is based on customer data.
If you wish to exercise your right to a complaint to a supervisory authority (case 6), the following contact address is provided in NRW (Germany):
State representative for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2-4, 40213 Düsseldorf https://www.ldi.nrw.de/
Beloxx GmbH & Co. KG stores your data in our own data centre and with certified cloud providers in Europe. Access to information is protected and only possible to authorised employees of the Beloxx GmbH & co. KG. We regularly review our security standards and update them according to technical progress, to keep the risk of misuse of data as low as possible. At the same time, we must point out that there is not one hundred percent security.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
In order to improve and personalise the services offered on our website, we use so-called cookies. These are small text information files that your web browser stores on your computer when you access our website.
There are two types of cookies: on the one hand, we use temporary cookies (so-called session or session cookies), which are deleted from your hard drive after the end of the browser session. In contrast, permanent cookies are permanently stored on your computer, allowing us to recognise your computer the next time you visit the website, and making it easier for you to enter data, for example when filling in forms.
On our behalf, Google will use this information to evaluate the use of our online offering by the user, to compile reports on the activities within this online offering and to provide us with other services related to the use of this online offering and the internet. Pseudonymous usage profiles of users may be created from the processed data in this respect.
We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is shortened by Google within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. The IP address sent by your browser will not be connected with other data from Google.
For more information on data use for advertising purposes by Google, on options for cessation and redress, please visit the Google websites:
https://www.google.com/intl/de/policies/privacy/partners ( "How Google uses data when you use of sites or apps our partners"),
http://www.google.com/policies/technologies/ads ("Use of data for advertising purposes"),
http://www.google.de/settings/ads ("Administering information Google uses to display advertising") and
http://www.google.com/ads/preferences/ ("Decide which ads Google shows you").
Note on Google Analytics according to sample of lawyer Dr. Thomas Schwenke (https://drschwenke.de/google-analytics-datenschutz-muster-faq/)
You can prevent the collection of your data by Google Analytics by clicking on the following link. It will set an opt-out cookie, which prevents the recording of your data on subsequent visits to this site: Disable Google Analytics
Accuracy of information and updating
All information and statements on our products and services on our Website are non-binding and have been compiled to the best of our knowledge. Beloxx GmbH & Co. KG assumes no liability for the correctness and completeness of the contents. No guarantee or assurance is given with respect to product features or properties. No legal rights are derived from the contents of this website. Any errors contained herein will be corrected immediately upon notification. Owing to the delays inherent in the updating the information contained herein, the contents of this web site may not always be up-to-date. Accordingly, please inquire directly with us regarding the status, technical details and availability of products and services.
Changes may occur in the future due to legal requirements, both for the masthead and for the data protection declaration.
Beloxx GmbH & Co. KG in Wuppertal is not liable for damages, in particular not for direct or indirect consequential damages, data loss, lost profit, system or production failures resulting from the use of these Web pages or the downloading of data. This disclaimer does not apply in the event of damage arising from the use of these web pages or the downloading of data if this is due to malicious intent or gross negligence. The legal relationship established between you and Beloxx GmbH & Co. KG through the use of the said website is subject to the laws of the Federal Republic of Germany. For legal disputes with registered traders resulting from the use of this website, the place of jurisdiction is the registered office of Beloxx GmbH & Co. KG in Wuppertal.
Online arbitration and dispute resolution
The European Commission provides a platform for the online dispute resolution (according to art. 14 para) 1 ODR regulation), which allows the out-of-court online settlement of disputes between consumers and professional traders http://ec.europa.eu/consumers/odr/
We do not participate in dispute settlement procedures before a consumer arbitration board. However, the law on alternative dispute resolution in consumer matters requires that we nevertheless refer you to a consumer arbitration body:
Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e. V.
An up-to-date version of the list of consumer arbitration bodies can be downloaded at any time from the website of the Federal Office of Justice: http://www.bundesjustizamt.de/verbraucherstreitbeilegung
Downloading Data and Software
By being able to store data and software directly from our website, we want to give you easy and straightforward access to more information. Beloxx GmbH & Co KG accepts no responsibility for any errors contained in data or software which can be downloaded from this website. The software is checked for viruses by us. However, we recommend checking data and software for viruses after downloading using the latest anti-virus software.
Copyright and Other Protective Rights
The contents of these Web pages are protected by copyright. One (1) copy of the information held in Web pages may be saved on a single personally-owned terminal for non-commercial and personal, internal use. Graphics, text, logos, photos, etc., require the prior written permission of Beloxx GmbH & Co. KG before being downloaded, reproduced, copied, amended, published, transferred, transmitted or used in any other form. Product and company names may be registered trademarks or brands. Unauthorised use of these can lead to claims for damages and injunctive relief.